Mechanics
REDEEM
FAQs

Campaign Duration
September 12, 2025 – January 31, 2026

Eligibility
Open to all iFAE app users with qualifying transactions made within the campaign period.

How to Join

  1. Make a Payment – For every successful minimum payment of Php 500 made via the iFAE app, you automatically earn 1 spin.
  2. Spin the Wheel – Access the digital “Spin to Win” wheel through the app to redeem your spins.
  3. Win Rewards – Each spin gives you a chance to win exclusive vouchers, discounts, or perks from our brand partners.

Important Guidelines

  • A maximum of 3 spins per user per day can be redeemed.
  • Spins earned must be used within the campaign period; unused spins will not be carried over after January 31, 2026.
  • Spin credits will be earned from all payments made through iFAE between September 5, 2025 to January 31, 2026
  • Prizes are non-convertible to cash and are subject to each brand partner’s terms and conditions.
  • Winners will be notified instantly in-app after each spin and can view their prizes in the “My Rewards” section.
  • iFAE reserves the right to verify transactions and disqualify fraudulent entries.

Prizes
Vouchers, in-store discounts, products, and services from our partner brands.

How to Redeem Prizes

  1. Open the iFAE app and log in to your account.
  2. Click the Spin to Win icon and tap on “My Rewards” from the main menu.
  3. Select the reward you want to use.
  4. Follow the redemption instructions (e.g., show voucher code at store, apply discount code online, or claim product/service from the partner).
  5. Once redeemed, the reward will be marked as “Used” in your rewards list.

 Pro Tip: Always check the validity period and partner brand instructions before redeeming your prize.

  1. Who can join the campaign?
     All iFAE app users with successful transactions during the campaign period (September 5, 2025 – January 31, 2026) are eligible to join.

  2. How do I earn spins?
     You earn 1 spin for every successful minimum payment of Php 500 made through the iFAE app.

  3.  Is there a daily limit on spins?
     Yes. Each user can redeem a maximum of 3 spins per day, regardless of the number of transactions.

  4. How do I use my spins?
     Simply go to the “Spin to Win” section in the iFAE app and tap “Spin” to play.

  5. What kind of prizes can I win?
     Prizes include vouchers, in-store discounts, products, and services from iFAE’s partner brands.

  6. Where can I view my rewards?
     All prizes will appear in the “My Rewards” section of your iFAE app.

  7. Can I transfer or exchange my prize?
     No. All prizes are non-transferable, non-exchangeable, and not convertible to cash.

  8. What if I don’t see my prize in the app?
     If your reward does not appear within 24 hours, please contact iFAE Support through the app’s Help Center.

  9. Do my unused spins carry over after the campaign ends?
     No. All unused spins will expire after January 31, 2026.

  10. Are there restrictions on prize use?
     Yes. Each prize is subject to the terms and conditions of the partner brand providing it. Please check the details in your “My Rewards” section before redeeming.